Frequently Asked Questions

For Your Information

 

All the products shown are made individually by hand and because of this they may vary very slightly from one item to another, either in colour or exact detail.

 

However, we can assure you that every product is made to the same high standard of quality.

 

 

Ordering

 

All items can be ordered via the secure Online Shopping Cart and are dispatched as quickly as possible.  Please ensure that you provide an email address with a devliery address so that we can advise you when the item has been dispatched.



Postage and Packing

 

All items on the website can be purchased using the secure online ordering system.

 

On certain items postage and packing within the United Kingdom is free.

 

A certificate of postage is always obtained.

 

Overseas buyers please email prior to purchase for shipping costs.

 

All payments to be made in british pounds sterling.

 

 

Refunds and Returns

 

If for any reason you are not happy with anything that you buy from this website you may return it within 10 days of receipt.

 

A full refund of the purchase price of the goods will be given upon safe receipt of the goods.

 

The cost of return carriage is the responsibility of the buyer.

 

Please email prior to return and ensure that the goods are adequately protected and appropriately packed for their return journey.

 

As we cannot be responsible for any item that fails to reach us please ensure that you obtain a proof of postage certificate from the Post Office.


Online Shop - Key Holders/Racks

 

Online Shop - Stools

 

Online Shop - Chalkboards

 

Online Shop - Pencil Sketches

 

Online Shop - Small Wall/Mantle Clocks

 

Online Shop - Large Wall Clocks